Terms & Conditions Royal Flush –
The Complete Guide for Malaysian Players

By accessing, registering for, or using any services provided by Royal Flush via the royalflush.ws website or any associated application, you expressly acknowledge that you have read, understood, and agreed to be fully bound by these Terms & Conditions.

Royal Flush reserves the right to change, update, or amend any part of these Terms & Conditions at any time without prior notice. We will, however, endeavour to inform players of any material changes via in-platform notifications. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

To register and play at Royal Flush, you must meet all of the following eligibility criteria:

• At least 21 years old on the date of registration.
• Are not subject to any legal restriction that prevents participation in online gambling activities.
• Register only under your own name – registration on behalf of another person is strictly prohibited.
• Have full legal capacity to enter into binding contracts.
• Has never been designated as an ineligible or prohibited individual by Royal Flush previously.

Each individual is only permitted to hold one (1) active account at Royal Flush at all times. Holding multiple accounts – whether using different names, email addresses, phone numbers, or payment methods – is a serious violation and will result in all associated accounts being suspended.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as per valid identity card or passport
• Exact date of birth
• An active, reachable email address
• An active Malaysian phone number

You are fully responsible for keeping your account password confidential. Royal Flush will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

Royal Flush accepts deposits in Malaysian Ringgit (MYR) only, via the following local Malaysian payment methods:

All successful deposits will be credited to your Royal Flush account within the timeframe stated above. Royal Flush is not responsible for any delays caused by technical issues on the part of third-party payment service providers.

Players may request a withdrawal of funds from their Royal Flush at any time, subject to the following conditions:

• Identity verification (KYC) has been fully completed by uploading the required documents.
• No fraudulent activity or terms violation currently under investigation.
• The minimum withdrawal amount is RM50.
• Funds received through bonuses must meet the rollover requirements before they can be withdrawn.

Standard withdrawals are processed within 24 working hours. Royal Flush VIP members enjoy express processing within 7 minutes. Funds will be returned via the same method used for your original deposit.

All bonuses and promotions offered by Royal Flush – including the welcome bonus, reload bonus, cashback bonus, and other special offers – are subject to rollover requirements (wagering requirements) as specified alongside each respective offer.

General rollover requirements apply unless otherwise stated:

• Welcome Bonus: A 20× rollover of the bonus amount is required before withdrawals are permitted.
• Reload Bonus: 15× rollover on the bonus amount.
• Cashback Bonus: 5× rollover on the cashback amount received.
• Bets placed in live casino, football, and other sports games may contribute differently toward rollover requirements. Please check the details of each promotion.

Royal Flush reserves the right to void bonuses and related winnings where there is evidence of promotion abuse, use of automated software, or strategies intended to manipulate the bonus system.

All games available at Royal Flush – including live casino, blackjack, table games, slots, football betting, badminton, cricket, e-sports, and other sports – each have their own specific rules, which are outlined in the help section of each game.

General principles that apply to all games at Royal Flush:

• All casino games use an independently certified Random Number Generator (RNG) to ensure fair play.
• Final results as recorded in the system Royal Flush is final and supersedes any dispute.
• Sports betting odds are displayed as they stand at the time the bet is placed and cannot be changed once confirmed.
• Minimum and maximum bet limits are as stated within each game and may vary depending on game type and membership tier.

The following activities are strictly prohibited on the Royal Flush and may result in immediate account suspension and legal action:

• Use of automated software, bots, AI, or any other unfair means to gain an advantage in games.
• Colluding with other players to manipulate game outcomes.
• Money laundering through deposit and withdrawal activity.
• Identity fraud or the use of false information during registration or account verification.
• Abuse of the bonus or promotions system with intent to exploit.
• Attempts to hack, breach, or disrupt Royal Flush's technical infrastructure.
• Registering or playing on behalf of an individual who has been banned or self-excluded.

Royal Flush takes the protection of all members' personal data seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) across all data processing activities. For full details on how we collect, use, and protect your personal information, please refer to Privacy Policy us.

Security measures we have in place include:

• 256-bit SSL encryption for all data communications between your browser and our servers.
• Two-factor authentication (2FA) is available and encouraged for all accounts.
• Real-time transaction monitoring to detect suspicious activity.
• Payment information is stored securely in compliance with PCI DSS standards.

Royal Flush reserves the right to temporarily or permanently suspend or close any account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Inaccurate or unverifiable account information.
• Requests from law enforcement or relevant regulatory authorities.
• At the player's own request via the self-exclusion option.

If your account is suspended due to confirmed fraud, Royal Flush reserves the right to withhold any remaining balance until the investigation is concluded. In cases of proven fraud, the balance may be forfeited in full.

Players who wish to voluntarily close their account may do so by contacting our customer support. Any remaining balance (subject to withdrawal eligibility) will be returned within 5 business days.

Royal Flush is fully committed to the principles of responsible gaming. We believe gambling should always be treated as entertainment and not as a primary source of income. We provide a range of tools to help players manage their gaming activity:

• Daily / Weekly / Monthly Deposit Limits – Set limits to control your spending.
• Play Time Limit – Limit the time you spend on the platform each day.
• Temporary Self-Exclusion – Suspend your account for 7 days, 30 days, or 6 months.
• Permanent Self-Exclusion – Permanently close your account if needed.
• Review Gaming Behaviour – Review your betting history and spending reports at any time.

If you or someone you know is struggling with a gambling problem, please seek help immediately. You can contact Talian Kasih 15999 (Ministry of Women, Family and Community Development Malaysia) or visit the Responsible Gaming us.

Royal Flush will not be liable for any losses, direct or indirect damages, data loss, or service disruptions arising from:

• Technical failures, internet disruptions, or software issues beyond our control.
• Actions by third parties, including payment providers, game suppliers, or telecommunications networks.
• Improper use of the platform or breach of terms by the player.
• Financial losses from gambling activity – gambling carries financial risk that players must accept personally.

Platform Royal Flush provided "as is" without any express or implied warranties. We do not guarantee that the platform will be available at all times, free from interruptions or technical errors.